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Micro-Ant OEM GPS FAQs

No one knows our products as we do, and we are excited to support your needs with refurbishment, repair, and replacement. On this page, we have answered the top commonly asked questions. Please refer to our Contact Us page if you need further assistance.

  • Is Micro-Ant an exclusive OEM product manufacturer?
    Micro-Ant is the exclusive OEM product manufacturer for Part 60600-02 and Part 99038-01. Our antenna engineering team designed and patented the unique antenna that makes these precision GNSS antennas so reliable and accurate. We’ve manufactured over 500,000 of these units over the last 10+ years.
  • How long can I expect my replacement antenna to last?
    Micro-Ant antennas are designed to be durable and long-lasting. Over 10+ years of manufacturing hundreds of thousands of antennas, we’ve only ever received a handful of warranty replacements (within one year of purchase) and only a few outside of the warranty. Please review our warranty and return information.
  • How can I determine which Antenna is right for me?
    The difference between Part 60600-02 and Part 99038-01 antennas is in the quantity of positioning satellites that each antenna can use. Part 60600-02 uses only GPS and SBAS frequencies for geolocation which results in cm level accuracy in most locations in the world but can vary. It is usually used as an upgrade antenna for the EZ-Guide® 250. Part 99038-01 is a more precise antenna using extended frequencies, including GNSS, OmniStar SBAS, and HP, to get more satellite coverage and, as a result, a more precise position. It is accurate down to mm level and is used for applications where either the accuracy is needed or where extended frequency bands are used.
  • Where else can I purchase your replacement antenna products?
    It is our understanding that Trimble no longer supplies the legacy Ag15 antenna to its distributors, but some have antennas left in stock. As the original inventors, designers, and manufacturers of the antenna, we are able to supply this antenna to users and distributors alike. In addition, we can also provide the mm accurate part # antenna on our website. This antenna might also be available for distributors. We are the only manufacturer of both of these designs.
  • What is the value of ordering my antenna replacement product from Micro-Ant?
    Micro-Ant is the sole and exclusive manufacturer of these antennas - ordering direct from Micro-Ant guarantees the fastest delivery, highest quality, and lowest price.
  • Can I talk to a representative regarding your products?
    Yes, we have a customer representative available to speak with you. Please call us at (904) 776- 1754
  • How do I know I can trust this product?
    Micro-Ant is an AS9100 certified company that has designed and manufactured antennas for customers as diverse as Sirius XM Radio, Trimble Navigation, and major US Defense Contractors. We manufacture all our products in the United States and test 100% of our production antennas. Precision GPS antennas Part 60600-02 and Part 99038-01, as well as other part numbers that you can find on our support page, have been manufactured exclusively by Micro-Ant for over a decade. We always stand by our product.
  • Can Micro-Ant refurbish or replace my antenna?
    Micro-Ant can refurbish or replace your used units. Please follow the instructions on the refurbishment and replacement page. There are also many Micro-Ant-manufactured antennas used in receivers. Micro-Ant partners with repair professionals to supply them with replacement components. You can identify a Micro-Ant part by the serial number sticker, which will say Micro-Ant or Micro-Ant.com on the label.
  • What is more cost-effective, refurbishment or replacement?
    Most of the antennas we receive require replacement, but occasionally, if the magnets or the switches need replacement, we can refurbish the existing antenna.
  • How do I determine if my antenna needs to be replaced or if it can be refurbished?
    Most of the antennas we receive require replacement, but occasionally, if the magnets or the switches need replacement, we can refurbish the existing antenna. Please complete the replacement form with details and pictures, and our quality team will evaluate the best option and provide you with a quote.
  • If I decide one of your products is not a good fit, how long do I have to return it for a full refund?
    a. If you have purchased one of our products directly from us but decided it is not a good fit, you can return it within 60 days of the original purchase date. b. The product must be in new condition with the original packaging intact. Please submit a Returns Form (on our Product Support Page) with a fully detailed description. c. You will be responsible for shipping the product back to our facilities. d. If a product fails due to defects in materials or workmanship, we will repair or replace it free of charge and with free shipping within a year of the original purchase date For more details please consult our Warranty, Returns and Repairs Policy.
  • How quickly can I expect my order to ship?
    We will process and ship the order within two business days of receipt.
  • Where can I find your shipping policy?
    Our shipping policy can be found at: https://www.micro-antgps.com/shipping-policy
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